Shipping policy
Shipping Policy
Thank you for shopping with MAApparelShop. Many of our products are made to order and may be produced and shipped by different fulfillment partners. The production and shipping origin may vary depending on the product and delivery destination.
Order Processing Time
Processing and production times vary by product and fulfillment partner. Most orders generally require 1–5 business days for processing and production before shipment. Please refer to the individual product page for product-specific processing information.
During busy holiday periods, processing may require additional time. Customers will receive a shipping confirmation email when tracking information becomes available.
Estimated Delivery Time
For orders delivered within the United States, the estimated transit time is 7–15 business days after processing.
The total estimated time from placing an order to delivery is approximately 9–20 business days.
Delivery dates are estimates and cannot be guaranteed. Carrier delays, severe weather, customs processing, incorrect addresses, and other circumstances outside our control may affect delivery time.
Shipping Costs
For orders shipped within the United States, a flat shipping rate of $4.99 USD per order applies. The shipping charge will be displayed at checkout before payment is completed.
Tracking Information
When an order ships, tracking information will be sent to the email address provided during checkout. Tracking updates may require additional time to appear after the shipping label is created.
Multiple Packages
Items in the same order may be produced or shipped by different fulfillment partners. As a result, an order may arrive in more than one package and on different delivery dates. Customers will not be charged additional shipping fees beyond the amount displayed during checkout.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if an address needs to be corrected.
Once an order has entered production or has been shipped, we may be unable to change the delivery address. Additional costs caused by an incorrect or incomplete address may be the customer’s responsibility.
Lost, Delayed, or Damaged Packages
If tracking shows no movement for an extended period, or an order arrives damaged, please contact us at support@maapparelshop.com with the order number and relevant photographs when applicable.
We will review the issue with the applicable production or shipping partner and provide an appropriate resolution when the claim is approved.
Contact
For shipping or order-related questions, contact:
Email: support@maapparelshop.com
Response time: Within 1–2 business days